The Ethmee Code of Conduct (Good Community Vibes)
Last updated on April, 2024
(Ethmee is a product of Ethniv, Inc), 123 Putnam Ave, Brooklyn, NY, 11238 Ethmee ("Ethmee") is honored to connect customers and service professionals and we strive to provide each with the best experience possible. To that end, we require that all pros and customers uphold our core values:
Be respectful
Respect each other and each other’s property. If there’s a conflict, respectfully work together to resolve it.
Be fair
As a pro, ensure that you’re providing good customer service and producing quality work at a fair price. As a customer, be considerate of pros’ time and money. Also, be fair in giving pros the reviews they’ve earned and deserve.
Be professional
Present yourself in a professional manner. Communicate clearly and often and do your part to ensure each other’s comfort in every situation.
Be honest
Honor your agreements and be honest about your expectations and limitations. As a pro, be honest if a job is outside your skillset or licensing. As a customer, be honest if you have no intention of completing a project. Always be upfront if something isn’t going as agreed upon or planned.
Be reliable
Answer calls, texts and emails in a timely manner. Show that you value each other’s time by being present and punctual for all appointments. Never leave someone wondering how to reach you or where you are.
Be inclusive
Don’t discriminate based on race, national origin, social and economic class, sex, sexual orientation, gender identity and expression, age, political belief, religion, mental and physical ability, or any other factor. Ethmee adheres to a strict zero-tolerance discrimination policy.
Ethmee reserves the right to remove all users who fail to follow this code of conduct from our site and platform.
Prohibited Content
Adult Sexual Content
Don’t Post Sexually Explicit or Inappropriate Adult Content. This includes:
- Pornography or links to pornographic sites
- Adult nudity or imagery that may result in sexual arousal, or posted in a sexualized context.
- Content relating to sexual solicitation, the selling of sexual activities and services; strip services; sexual massages; and escort services.
- Explicit content about sexual fetishes
Animal Welfare & Abuse
Don’t Post Events Where Animals Are Harmed. This includes:
- Trafficking, trade, or other illegal commercial exploitation of endangered animals and their products
- Illegal hunting
- Sexual abuse of animals
- Maiming, mutilation, torture, wounding, or killing outside of standard practices, such as food preparation or legal hunting.
Child Protection
Don’t Do or Post Anything that Puts Minors at Risk.
- Don’t post anything that would be considered Child Sexual Abuse Material (CSAM), which includes material that depicts the sexual abuse and exploitation of children under the age of 18 years old, including child nudity and content intended for the purpose of sexual arousal. We treat instances of CSAM very seriously and when identified report them to the National Center for Missing and Exploited Children (NCMEC) as required by law.
- In line with Ethmee’s Terms of Service, if you are organizing an event where children under the age of 18 (or the legal age of majority) may attend, the parent or legal guardian must register the minor and/or purchase the ticket on their behalf. You also may not use our tools or Services to collect data directly from anyone children under the age of 18.
Bullying
Don’t Post Content or Events That Promote or Facilitate Bullying, such as:
- Online bullying, shaming, blackmailing, doxxing, or abusive or threatening treatment of others
- Statements claiming intent of violence, or calls for action of violence towards any person(s)
- Content that promotes, encourages, or provides instructions for self-harm, suicide, or eating disorders.
Hateful or Dangerous Content or Events
- Don’t post Content or Events that discriminate against, harass, disparage, threaten, or otherwise target individuals or groups based on their actual or perceived race, ethnicity, religion, national origin, immigration status, gender identity, sexual orientation, disability, age, veteran status, or any other protected category.
- Don’t post Content or Events that incite or encourage violence against anyone, including but not limited to organized criminal activity and terrorist symbols, activities, and organizations.
Human Trafficking
Don’t Post Anything That Promotes or Assists Human Trafficking.
- Human trafficking is the crime of using force, fraud, or coercion to exploit a person for labor, services, or commercial sex act(s). This includes sex trafficking, forced human labor, orphanage trafficking, and forced marriage.
Illegal Content and Activities
Don’t Post Illegal Content or Post About Illegal Activities, such as:
- Illegal gambling activity
- The sale or ingestion of illegal drugs, other illegal substances
- Pyramid schemes.
- Intellectual property infringement, including uploading, distributing, reproducing, duplicating, or scraping any content on Ethmee that you do not have a right to under any law, which includes but is not limited to, all images, logos, videos, and text uploaded on your event listing. Got a hunch that someone's riding the wave on your copyright or trademark without permission on Ethmee? If you're nodding, then it's time to drop us a line with a takedown notice. Make sure to pack it with:
- Ways to get back to you, like your name, postal and email addresses, or a phone number.
- All the need-to-knows on the creative works or trademarks at stake, especially those official registration digits and the office where you got them registered.
- The roadmap to the content that's got you raising an eyebrow — we're talking URLs and a snapshot description of your work, like "that snapshot topping the event page".
- A swear-by-it declaration that you're not just crying wolf — you're either the original rights-holder or swinging the legal baton on their behalf, all backed up with your signature, whether it's ink or digital.
With these in hand, we'll hustle to make things right!
Integrity & Security
Don’t Interfere with the Integrity and Security of Ethmee Services by:
- Interfering with, disrupting the operation of, or attempting to gain unauthorized access to the Ethmee Services or the servers or networks used to make the Services available.
- Posting, transmitting through or releasing viruses, spyware, bots, or other software that may be harmful or intended to damage or hijack the operation of, or to monitor the use of, any Ethmee hardware, software or equipment.
Misinformation
Don’t Post Content That Contains, Endorses, or Perpetuates Potentially Harmful Misinformation. This includes:
- Misleading content that promotes fear, hate, prejudice, and/or encourages violence against an individual or specific group of people.
- Scientifically or medically unsubstantiated health advice that may have detrimental effects on attendees’ health or public safety.
- Content that originates from misinformation campaigns targeted at Ethmee or other platforms.
Misrepresentation
Don’t Misrepresent Yourself, Your Event, or the Contents of Your Event. This includes:
- Impersonation of any person or entity, including without limitation any governmental officials or public figure; falsely stating or otherwise misrepresenting your affiliation with any person or entity; or expressing or implying that Ethmee endorses any statement you make without expressed written approval to do so.
- Unauthorized sale of tickets, or engaging in prohibited sales
- Use of venues or locations without the appropriate authorization or permissions
- Facilitating the sale of anything other than a ticket for an event, unless you’re selling merchandise directly related to your event via our Add-Ons feature. Please note that any merchandise you sell must otherwise comply with these Community Guidelines and our Terms of Service.
- Redirecting payment for registration offline or to an alternative payment platform.
Privacy
Don’t Invade The Privacy of Others.
- Be thoughtful and careful about the kind of information you ask for. You should not use Ethmee to collect or share credit card numbers, social security numbers, financial information, or other sensitive information not absolutely necessary for the administration of your event, and not available for collection through alternative methods.
Raffles, Sweepstakes, or Giveaways
Don’t Post Content About Raffles, Sweepstakes, or Giveaways that:
- Are not part of a live event listed, or
- Are otherwise prohibited by law. In some jurisdictions, the online sale of raffle tickets is prohibited. Make sure you are complying with your jurisdiction’s laws on games of chance before including them in your event.
Unacceptable Business Practices
Don’t Post Anything That Constitutes an Unacceptable Business Practice, such as:
- Spam such as unsolicited advertising, promotional material, links to unsafe websites, email marketing spam or "junk mail", chain letters, surveys, investment opportunities, or any other form of commercial solicitation.
- Multi-level marketing
NOTE: We allow promotional marketing if an event is sponsored or advertised. We also allow our Users to create multiple events as part of a series.
- Events that primarily promote commercial products or services, whether your own or a third party’s, that are not relevant to the posted event, except when referring to sponsors of the event, or merchandise or accommodations that have been added as an option in tandem with the event ticket/registration
- Scams such as ‘Get Rich Quick’ schemes, fake credit repair services, or other fraudulent and deceptive services.
Weapons
Don’t Post Events that Sell, Distribute, or Transfer Weapons and Firearms, such as:
- Vendors, trade shows, raffles, auctions, and/or giveaways that sell, distribute, or transfer:
- Firearms, firearm parts or hardware, and ammunition, and/or
- Weapons and other devices designed to cause physical injury.
How to Flag Violating Content
Our goal is to promote a safe and respectful community. If you learn of any content that may violate these Community Guidelines or our Terms of Service, please use the Report This Event link in the event's footer, or in the case of violating content other than event listings, contact us right away. We will review each report, and depending on the nature of the report, we may or may not follow up with you.
Ethmee’s Process for Review
We will review the content to determine if it violates these Community Guidelines or our Terms of Service. If the content was reported directly to us, we consider any additional details provided by the reporter, as well as information readily available outside Ethmee’s marketplace about the organizers, sponsors, partners, and speakers, such as content on their websites and social media and activity at prior events.
If the content is determined to violate our policies, we may remove only the relevant content, take down the entire event listing, or take alternative action that we determine to be appropriate given the circumstances surrounding the content. Note that certain content, while not in violation of our Community Guidelines, may not be appropriate for our community. In these cases, we may make the content private or otherwise reduce its distribution or prominence. If the abuse of our Services is serious and severe (in our sole evaluation), which can include repeatedly posting illegal content or repeatedly submitting unfounded complaints, we may also suspend or terminate the associated Ethmee account.
If we believe there is a legitimate risk of physical harm to someone or a group of people, or direct threats to public safety, we not only take action on our site but will also work with law enforcement, as appropriate and at our discretion. This includes issuing reports of child sexual abuse material to authorities such as the National Center for Missing and Exploited Children. If you or someone you know is in immediate danger as a result of content posted on Ethmee, please first contact your local law enforcement agency. Once you've reported the issue to law enforcement, click here to report the issue directly to Ethmee.
We truly value your feedback and the opportunity to hear from our community. It's important to remember that Ethmee encourages a diverse, global community. Content that you find offensive or controversial may not violate our Community Guidelines, and thus your report may not result in your desired action.
Appeals
If you believe we've taken incorrect action on your content, please let us know by replying to our email within 6 months of the decision. Per the Digital Services Act, if you are an EU resident, you can appeal our decision, whether related to your content or content you've reported, here.